You are currently viewing When to Call for Fax Machine Repair and Maintenance

When to Call for Fax Machine Repair and Maintenance

Fax machines scan and transmit a paper image to another device through a modem. Documents fed into the machine pass over light detectors that produce electrical signals depending on the paper’s dark and light parts. The signs are then delivered to the receiving fax machine that transmits and prints them onto the paper. However, fax machines can also break down. 

If your fax machine malfunctions, the sales order or files you have waited for won’t come. But you don’t have to replace it right away. Call a qualified technician, and your fax machine will be as good as new. Here are some of the most common fax machine problems.

Not Receiving or Sending Faxes

The telephone line connection or modem might be disconnected. If there’s no dial tone when you test the line, ask the telephone provider to fix the problem. You should also check the fax machine’s electrical cord and make sure it’s plugged in.

Poor Quality of Faxes

Dust, debris, and spilled toner ink can accumulate inside the front panel of the fax machine. When this happens, you won’t get crisp documents. After changing the toner cartridges, clean up any spills to prevent small particles from settling on the sensor. Use a non-abrasive cloth to remove dirt from the machine’s inner panel.

When to Call for Fax Machine Repair and Maintenance

Only Receiving Faxes

Check the exposure lamp of the fax machine. Remember, fax machines use light to process and convert images to electrical signals. If the exposure lamp is damaged, the device can only receive faxes. You won’t be able to send anything.

White or Black Streaks

A dirty scanner or optics usually causes white or black streaks. Broad lines are often due to dirty lenses or mirrors that enlarge the dirty image. You have to call a qualified technician to fix this problem. If the paper is not feeding, it’s usually caused by worn or dirty feed or pickup rollers. You can use a rubber rejuvenator or solvent-based cleaner to clean the rollers. If it’s not fixed, a roller replacement might be necessary. 

Taking Many Pages

Your fax machine may also take a lot of pages when sending a file. A worn or damaged separation pad can cause this problem. If you’re experiencing any of these problems, you should call a professional to repair the machine for you.

Should You Fix the Fax Machine or Replace It?

Most people can’t decide whether to repair or replace their fax machine when it malfunctions. Before you do anything, consider the cost of the components to be replaced and the service fee. There are times when the parts cost more than a new unit does. In that case, you should buy a new fax machine instead of fixing it.

Importance of Regular Maintenance

Regular maintenance can help extend the lifespan of your fax machine. Many stationery stores offer maintenance kits for fax machines. These machines usually contain mirror and fax machine glass cleaners, protective gloves, lubricants, non-abrasive cloth, and compressed air that can help remove loose toner particles. 


DIY repairs may cause more damage to your fax machine, so call a professional technician to do it for you. Regular maintenance can also help you avoid frequent repairs. 

If you plan to get copiers for your office in Miami, you can opt to buy copiers or lease copiers in Miami. We can give you the option to get the copier that you want.  You can contact our local copier leasing services department in your location.

If your Location is around Miami, you may call us at (305) 203-0533), our personnel for copier leasing in Miami will assist you.   If you are also looking for copier repair services in Miami, you may contact our copier repair personnel at the same number.